For technical support please contact support@pulsar-vision.com.
Answers to frequently asked questions about the devices can also be found in the FAQ section.
Possible cause
Discharged battery.
Solution
Insert a charged battery.
Possible cause
Dirty contacts.
Solution
Check for debris and dirt on the terminals in the battery compartment.
Possible cause
Dirty lens.
Solution
Clean the lens as described in the Maintenance section.
Possible cause
The IR illuminator knob (8) is in the position of a minimum transmission power.
Solution
Set the optimum power by turning the IR illuminator knob (8).
from Yukon Group 2024
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